🔶 Terms & Conditions – Lubena Luxury Spa

Welcome to Lubena Luxury Spa. By accessing our website or booking our services, you agree to the following terms and conditions. Please read them carefully.

📌 General Terms

✔ By using our website or services, you confirm that you are 18 years or older
✔ All services are provided for relaxation and wellness purposes only
✔ We reserve the right to refuse service to anyone if necessary

📌 Appointments & Bookings

✔ Advance booking is recommended for availability
✔ Walk-in clients are accepted based on availability
✔ Please arrive on time to ensure full service duration

Late arrival may result in reduced session time.

📌 Payments

✔ All payments must be made at the spa or as agreed during booking
✔ Prices are subject to change without prior notice
✔ No hidden charges – full transparency is maintained

📌 Cancellation Policy

✔ Please inform us at least 1–2 hours before cancellation
✔ Last-minute cancellations may not be entertained
✔ No-show bookings may be declined in the future

📌 Code of Conduct

✔ Clients are expected to behave respectfully with staff
✔ Any inappropriate behavior will result in immediate termination of service
✔ No illegal or unethical activities are allowed

📌 Health & Safety

✔ Please inform us of any medical conditions before treatment
✔ Services are provided at your own discretion
✔ We maintain strict hygiene and safety standards

📌 Personal Belongings

✔ We are not responsible for lost or misplaced personal items
✔ Please keep your valuables safe

📌 Service Disclaimer

✔ Our spa services are for relaxation and wellness only
✔ We do not provide medical treatments or guarantees
✔ Results may vary from person to person

📌 Changes to Terms

Lubena Luxury Spa reserves the right to update or modify these terms at any time without prior notice.

📌 Contact Information

For any questions regarding these Terms & Conditions:

📍 Lubena Luxury Spa – Paharganj, New Delhi
📞 Phone / WhatsApp: 9560293428